John Kenney, CEO, Cotney Consulting Group
Allowing employees to fly by the seat of their pants and not having an actual plan to proceed with various tasks is a big mistake. Implementing Standard Operating Procedures can help you resolve this issue by adding much-needed organization to your business processes.
What are SOPs?
A standard operating procedure, or SOP, is a written set of instructions describing how to perform an activity. These in-depth rules leave very little ambiguity. Employees will know what to do and how to do it. SOPs are efficient and to the point; managers can set them up for nearly every work task. They help with everything from legal affairs to business development, finance and business operations. Read more.